BrightHarbor Foundation is committed to protecting the records of our supporters, volunteers, and website visitors. This privacy policy explains in warm, simple language how we handle your details.
1. Information We Collect
We collect details you explicitly provide when signing up, volunteering, or donating. This includes your name, email address, mailing address, and optional phone numbers.
We do not store your credit card digits on our servers. All donations are processed securely by certified third-party financial institutions.
2. How We Use Information
Your details are used strictly to coordinate programs and support you. Specifically, we use it to:
- Send tax-deductible donation receipts immediately.
- Provide regular impact status updates from the field.
- Coordinate volunteer programs you register for.
- Address messages sent to our coordinators.
3. Keeping Data Secure
We use secure server storage and encrypted network lines to save your name and records. Access to helper directories is restricted to authorized field coordinators who organize volunteer schedules.
We will never sell, lease, or distribute your email or details to any third-party marketing companies.
4. Your Support Choices
You retain complete control of your supporter profile. At any time, you can:
- Unsubscribe from updates via link at the bottom of emails.
- Request full removal of your coordinator profile records.
- Change your contact details in our secure supporter portal.